Online payslips

How to use our payslip portal to find and print payslips and P60s.

Changes to how you access your payslips 

We introduced a new payroll system in April 2023, as the previous system was due to end operating. This new system is being supported by EY, our professional services partner. 

You can still access your online payslips and p60s (prior to April 2023) in the current payslip portal until 2024. We encourage all colleagues to download their payslips and p60s from the current payslip portal.  

Find out more about the new payroll system, and how to access previous payslips and p60s, below. 

New system (EY)

The new system provides payslips and p60s from April 2024 onwards.

Read a quick guide below, and if you have any further questions, please raise a Pay Query on the Business Services Hub. 

Accessing the system

You can access the system here

This can be accessed at home or at work, using any computer with internet access. If you can't access the system at home or at work, contact your line manager who may be able to make a computer available. For financial and environmental reasons, we avoid posting payslips. 

Logging in

You will receive a welcome email from EY (donotreply@ey.com) to your Barnardo’s email address, letting you know that you have access to the system. 

To login, enter your Barnardo’s email address and password (you may be prompted to authenticate with Okta)

If it is your first time logging in, you may be asked to read and accept terms and conditions, and whether you are using a public computer.

Your dashboard

When you login, you will see ‘My Dashboard’ which is the home for all your payslips and statutory documents related to your pay at Barnardo’s. 

In ‘My Dashboard’ you can see your profile picture, name, employee ID, and your pay group. If you have multiple pay groups, you will be able to ‘switch pay group’ so you can switch between your different dashboards. 

You will also see three pages on ‘My Dashboard’: ‘Dashboard’ and ‘Payslips and Documents’.

Your profile

You can access your profile by clicking ‘My profile’ in the drop-down menu under your username on the top right corner of the page. 

Here, you can see your profile details, some of which have been provided by Barnardo’s and will not be editable by you. If you notice something wrong, contact your local People team or raise a ticket on the Business Services Hub

You are, however, able to update your profile picture, select your preferred language, and manage your notification preferences. 

Viewing, downloading, and printing payslips 

Click on the ‘Payslips and Documents’ page from your dashboard, and then click ‘My payslips’. 

You will see your recent 10 payslips, and any new payslips or payslips you haven’t clicked on will be tagged as ‘new’. Any payslips you have clicked on, will be tagged as ‘viewed’. 

  • To view a payslip, click on the payslip card or the eye icon.  

  • To download or print a payslip, click the relevant icons on the payslip card. 

  • To see all of your payslips, click ‘Load the full list of payslips’ link. Here, you can search payslips, as well as download and print multiple payslips. 

Viewing, downloading, and printing p60s 

Click on the ‘Payslips and Documents’ page from your dashboard, and then click ‘My Documents’. 

You will see your recent 10 statutory documents, like your p60s. Any new documents you haven’t clicked on will be tagged as ‘new’. Any documents you have clicked on, will be tagged as ‘viewed’. 

  • To view a document, click on the document card or the eye icon.  

  • To download or print a document, click the relevant icons on the document card. 

  • To see all of your documents, click ‘Load the full list of documents’ link. Here, you can search documents, as well as download and print multiple documents.

Notifications

You can switch on or off email notifications or web notifications that you receive when a Payslip or Statutory Document is made available on the system. Go to the Notification Preferences tab on ‘My profile’ to change and save your settings. 

When are online payslips updated?

The system is updated with your latest payslip on each payday (23rd of the month or the earliest weekday before that date).  

Previous system (Pyramid) 

You can still access the current payslip portal until 2024.

Read a quick guide about the payslip portal below or read the full user guide. If you have any further questions, please contact payroll support

Accessing the portal

You can access the portal at home or at work, using any computer with internet access. 

If you can't access the payslip portal at home or at work, contact your line manager who may be able to make a computer available. For financial and environmental reasons, we avoid posting payslips. 

Signing into the portal

Go to Barnardo's payslip portal to log in or to register for the first time. 

Note: if you are a new employee, you will not be able to register on the portal until your first payday. 

You will need your National Insurance (NI) number to register. Once you have registered on the site, you can log in with your NI number and your chosen password. When you enter your NI number, do not include any spaces between the letters and digits. 

Resetting your password

When you first register on the portal you answer five security questions. You will need to answer two of these correctly to retrieve your password if you forget it. The security questions are not case sensitive. 

If you forget your security questions, contact payroll support so they can reset. Make sure you have your National Insurance number to hand. 

When are online payslips updated?

We update the portal with your latest payslip on each payday (23rd of the month or the earliest weekday before that date). We delete payslips older than three years. 

Printing payslips

You can print any payslip or annual P60 from the last three years.  

You need to have Adobe Acrobat Reader to view, download and print your payslip. This is already installed on all Barnardo’s computers. If you haven't got it on your home computer, you can download it for free from the Adobe website

Leaving Barnardo's

The portal stays open for three months after your leaving date. After this time, your account will be deleted. If you need to access the site after this time, contact payroll support.