We are committed to creating and promoting a positive environment where our people feel confident to be open about mental health issues. We believe in prioritising our mental health, and we’re proud that Barnardo’s appears in Mind’s Workplace Wellbeing Index.

Get personal support

Employees who want help managing stress or any other mental health issue can use our Wellness Action Plan or contact our confidential Employee Assistance Programme (EAP). 

Employee Assistance Programme (EAP)

The Employee Assistance Programme is a health and wellbeing benefit available to you as a Barnardo’s employee. It gives you immediate access to a variety of confidential services including telephone and online counselling.

You can speak with qualified experts about a range of issues, including:

  • stress
  • relationship difficulties
  • bereavement
  • anxiety
  • family worries
  • alcohol/drug abuse
  • legal issues
  • financial concerns

You can also arrange up to six face-to-face counselling sessions following an initial telephone consultation.

The 24-hour telephone number is 0800 030 5182 or email counsellingadvice@healthassured.co.uk (minicom facilities can also be requested via the email address).

Health Assured EAP app

You can access the Health Assured EAP for Barnardo's via an app on your mobile phone or tablet. Go to your app store and download theMy Healthy Advantage’ app for free. You will find all the EAP contact options on the app (live chat, email, phone, callback) along with a variety of wellbeing resources. These include articles, videos, mini health checks and 4-week programmes, all aimed at improving your physical and mental wellbeing. You can find the login details in the mental health and wellbeing Workplace group.

Online support

You can get support online on the Health Assured website which includes programmes, articles and webinars and a monthly newsletter to support your health and wellbeing. You can find the login details in the mental health and wellbeing Workplace group.

You can download our EAP guide for managers below. There's also an EAP wallet card you can download so you know how to get in touch if you need to.

Health Assured wellbeing calendar

Each month Health Assured hosts webinars on wellbeing.


January: Coping with Change

February: Emotional Intelligence

March: Understanding Self Harm

April: Social media and mental health

May: Coping with bereavement

June: Pride month: How to be an ally

July: Domestic Abuse

August: Complex mental health issues

September: Suicide awareness

October: Black history month

November: Basics of money management

December: Winter wellbeing

Wellness Action Plan (WAP)

Our Wellness Action Plan process is a person-centred tool to help you monitor and manage your own mental health and any distressing symptoms and set up a structure for discussing this with your manager. 

It can also be used as a tool for introducing and discussing the topic of mental health and wellbeing in a team setting.