Training and support

Performance and Growth Cycle: training and support

Access all the training and support materials

Important notice about bLearning

Please be aware that bLearning will be unavailable from 8am on Monday 20 May to 5pm on the Friday 24 May as the IT and Learning and Development teams will be performing upgrades to the system.

Please ensure that by Monday 20 May you complete any courses you have started but not finished. You may not be able to resume the course and may be required to start the course again. For the Performance and Growth Training, you have until 30 June to complete, so if you haven't started by 20 May, you will still have time to complete once bLearning is up and running again.

This upgrade is necessary so we can integrate bLearning with our internal systems and Microsoft. We apologise for any inconvenience.

Training

All colleagues have access to the guidance materials below and are encouraged to complete the training to support the Performance and Growth Cycle. 

The training is available on b-learning and has been designed to be simple and short, offering bite-sized videos which you can use at your own pace, starting and stopping the module when you need. The training will be made available at different touchpoints throughout the year, which means you can access the training at a time that suits you, and it will remain fresh in your mind for the relevant part of the Cycle.  

  • April 2024 - Module 1: Goal setting, colleague conversations, feedback  

  • September 2024 - Module 2: Mid-year review 

  • January 2025 - Module 3: Alignment (line managers only) 

  • March 2025 - Module 4: Performance and Growth Review (PGR) and Outcome 

Information about each module will be added to this page closer to the time

This training is for all colleagues and line managers, with some modules including additional training for line managers only. If you completed training as part of the pilot last year, you may not feel the need to do it again, however, there have been a number of changes since the pilot training so it may be useful if you need a recap and update.

Colleagues in Retail and Trading will also be sent training and guidance for the offline version of the new Cycle – please keep an eye on Retail Hub for updates. 

Training modules

Module 1: Goal setting

This module covers the first step in the Cycle - goal setting, which also includes colleague conversations, and feedback. It should only take 25-minutes to complete and is for all colleagues and line managers.  

Please complete this training and set your goals on Dynamics 365 by 30 June (you'll be able to set goals on Dynamics 365 from 13 May).

Access this module on b-learning.

Guidance and support

Toolkit

Read our Toolkit which takes you through each step of the Performance and Growth Cycle, so you know what to do and when to do it. 

Dynamics 365 video guides

Watch our quick video guides for Dynamics 365 to help you set goals, set up performance journals, and complete your mid-year review and end of year Performance and Growth Review (PGR).

FAQs and other support