Expenses guidance

Find out how to claim back your expenses and learn more about our policy.

Expenses policy

Our policy applies to everyone, whether you use Dynamics D365 or the expense claim form. View the expenses policy

Claiming expenses 

For Barnardo’s colleagues (including TUPE colleagues)

You can claim your expenses using our HR and Finance system, Dynamics 365. We’ve created some useful guides to help you, including the quick guide below. 

Quick guide 

  1. Log in to Dynamics 365 and click ‘Expense Management’. 

  2. Click ‘New expense report’. Each set of expenses needs to be contained and submitted under a single report. For example, you submit a report for all expenses on a business trip, or for a single month. 

  3. Complete the expense report form, including title, description, and cost centre. Then click ‘create’. 

  4. You can now add individual expense claims into the report by clicking ‘new expense’ and completing the expense form. Then click ‘save’. 

  5. You will then be prompted to add your receipts to your expense claim, which you must do. 

  6. Click ‘edit receipts’ and upload a copy of the receipt (image, scan, pdf etc). Then click ‘upload’. 

  7. Repeat steps 4-6 for each expense. 

  8. If you want to save the report and edit it again later, click ‘save and close’. 

  9. Once you have added all your expenses, you can click ‘submit’ and this will be sent to your line manager for review. 

For new starters

Colleagues who claim expenses are set up as suppliers on Dynamics 365. Only new starters or those who have not claimed an expense before will need to complete the new suppliers form. Follow the steps below to set yourself up as a supplier:

  1. Access the new suppliers form*
  2. Select 'employee' 
  3. Enter your personal details
  4. Enter your bank details
  5. Enter your line manager's details

Once you have submitted the form, your line manager will be sent a copy for approval. Once they approve, you will be set up as a new supplier and will be able to claim your expenses.

*Please note, you should complete this form from a Barnardo’s laptop/computer/device, and not a personal device. 

For other colleagues and service users

Volunteers, interns, service users and trainees should use the expense claim form, instead of Dynamics 365. Access the expenses claim form below. You will need to download the form from the link - do not edit the form online. You can access guidance on how to use the form in the 'help tab' on the document below.

If you need any support, your local administrator can help you with this process.​

Guidance for line managers

Line managers need to approve expenses for their team members. Once your line reports submit their expenses, you will be notified. You must then review all the details included in the expenses report and ensure that the attached receipts match the information provided. 

If there are any errors, you must reject the report and return it to your team member so they can amend and resubmit. If there are no errors, you can approve the reports and the payment is processed in the next BACS payment run.  

All expenses must be claimed by colleagues preferably within one month and not later than three months of expenses being incurred. 

For more information, please refer to the Expenses policy and see the guidance on the Business Services Hub

Further support

Contact information:

  • Raise a ticket for support on the hub where a colleague will be able to help you.   
  • Call the Accounts Payable phoneline on 0208 498 7700 

More information about: