New Starters – setting up your laptop/desktop

Choose the right link for setting up a Barnardo’s computer or your personal computer.

Tip: for any Inside Barnardo’s links in this guidance, you can access it from a web browser and do not need to be logged in on Barnardo’s systems.

If you are using a Barnardo's device and your computer will be shared with others, please follow the process on the set-up guides at the bottom of this page. By default, all Barnardo’s Windows desktops and laptops are setup for single user access unless a shared device was requested at the point of order.

There are two types of shared Windows device –

Basic

Only the primary user (the person that originally setup the device) can install applications from the Company Portal. Secondary users will only have access to applications installed by the primary user and the required shortcuts, e.g. Content Server, myPlace etc. This is the default shared device setup.

Full

Both primary and secondary users can install applications from the Company Portal.

If a device needs to setup for shared access, either retrospectively after order or moved from Basic to Full, please contact the Service Desk. Once setup, each user that logs in to the device will need to run a manual sync in the Company Portal for the required shortcuts and settings to apply –

1. Open the Company Portal
2. Navigate to Settings (bottom left)
3. Sync

If you need help re-setting your passwords for Okta and computer log-in, or b-Learning, please click here to take you to the Password Re-set information page

If you are a manager with a new starter, there is a Manager’s Induction Checklist on Inside Barnardo’s.