Tip: for any links in this guidance, you can access Inside Barnardo’s from a web browser and do not need to be logged in on Barnardo’s systems
Step 1: Signing up for Okta
You must have Okta set up before you can connect to Barnardo’s secure network using Zscaler VPN. You must use a personal device such as a mobile/laptop to do this.
A) We recommend installing the Okta Verify phone app. The app is available for Android phones and iPhones. If you have an older phone and cannot install Okta Verify, choose SMS instead. You'll be sent text messages to verify your identity. If you have no smartphone, please move to step 3.
If you use the Okta Verify app you will be prompted to use your phone or tablet to scan a barcode displayed on your computer screen. All the steps are explained in this video.
Tip: You will be invited to provide an email address which can be used for resetting your password. If you have a personal email on your smartphone and have it with you when working, use the personal email address because you won't be able to login and see your Barnardo's email.
B) Follow the account set-up process in Okta. This includes choosing one of 3 ways to sign in securely each time you sign in.
C) Connect your computer to the internet using the Network icon in the bottom right of your screen.
D) Go to https://login.barnardos.org.uk . We recommend using Google's Chrome browser which is on all our laptops. If you cannot log in, you can go straight to this link on a personal device with internet access.
E) Enter the username and first-time password you have been given by your new manager. After using the first-time password, you will be asked to change your password to one with 8 characters minimum, a capital letter, a digit and a symbol.
F) add the Okta plug in by checking this link. If it says Remove from Chrome, it's already installed and you don't need to do anything.
Step 2: Getting online with Okta and a Barnardo's computer at home
Barnardo's uses Zscaler VPN to login securely to our network when you work remotely. This is a way of connecting to Barnardo’s systems efficiently whilst you are working on your home Wi-Fi.
A) Make sure you have signed up to Okta before you attempt to connect (see Step 1)
B) Press Enter on the Windows pre-login screen (the one displaying the time and date)
C) Read and accept the IT Code of Practice
D) If connecting with Wi-Fi, use this icon to select your Wi-Fi name and enter your passphrase
E) Enter your Okta username (firstname.surname) and password, and click →
F) You’ll see several status screens while your Windows desktop sets up
Step 3: Accessing the programs you’ll need
A) All key Barnardo’s software, such as Microsoft Office, is installed by default on your computer, but you may need to add some additional applications from the Company Portal which can be access via your Windows Start menu. If your application is not available there, please contact Service Desk on 0330 222 0199 or log a call through FirstPoint
B) If you need any additional software/applications that you do not have currently, you will need to contact the Service Desk to request these as per the current process.
Once you have fully set up your device, each time you log on with an internet connection you will automatically be remotely connected to the Barnardo’s network with Zscaler.
Mac
If you are using a Barnardo's Mac, it needs to be enrolled in Intune to access Corporate systems.
Enrolling your corporate smartphone
Microsoft Intune Android
Automatic Set-Up
If you receive a new iOS or Android device from D&T, or factory reset your existing device (excluding older Android models), you will run through the following automated setup process in the attached documents below.